PRIVACY POLICY

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.

Nexus Virtus - Arquitetura e Construção, Unipessoal Lda., hereinafter referred to as NEXUS, guarantees and safeguards the protection of the personal data of users of this website. In the collection and processing of personal data, all applicable community and national legislation is fully complied with, namely Law No. 58/2019, of August 8, and Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016. The data collected is intended for internal processing of information and aimed at providing the advertised services and the continuous improvement of quality and excellence in that provision. When expressly authorized by the data subjects, NEXUS will also use the provided data for marketing communications. Under no circumstances will the data you provide be publicly disclosed.

A simple visit to this site implies, by itself, the collection of computer data that is automatically provided at each access, as will be better described in this text. There are also several areas of the site that require personal information from the user in order to be accessed, as well as some services that require this information to be provided. The request for the collection of such data is always made clearly and unequivocally.

We hereby present a description of the type of data we collect, the processing to which they are subjected, and the usefulness they represent for the services we provide. At the end of the text, you can also consult your rights regarding information, correction, and deletion of data.

1. Internet Access Data

2. Consent for the Use of Personal Data

3. Send Us an Information Request

4. Data Sharing

5. Security

6. Cookies

7. Links to External Sites

8. Data Retention Period

9. Right to Object, Information, Access, Portability, Rectification, and Deletion of Data

10. Data Controller

11. Right to Complaint/Claim

1. CONSENT FOR THE USE OF PERSONAL DATA

When accessing our site, a set of computer data is automatically collected and temporarily stored in specific files, being automatically deleted after a certain period. The collection of this data has purely technical purposes, such as connection configuration, system security, technical network administration, and optimization of our site. The data referred to are the following:

IP address of the requesting processor;

Date and time of access;

Name and URL of the transferred file;

Volume of transmitted data;

Indication of whether the transfer was successfully completed;

Identification data of the browser software and operating system;

Website from which you accessed our site;

Name of the Internet service provider.

2. CONSENT FOR THE COLLECTION AND USE OF PERSONAL DATA

Using some of the services on our site requires the provision of personal data and more substantial processing of such data. NEXUS will only use this data when it is provided by the data subjects, solely for the indicated purposes, and always with the consent of the data subjects. Below we specify the mentioned services and the type of data processing performed.

2.1 Send Us an Information Request

If you want to contact NEXUS directly through the website, you should use the available fields in the “Contacts” section. You may be asked for some personal data (name and email address). The collection of this data aims to make it possible to respond to your contact with a minimum of personalization. If you mark the authorization for NEXUS to use your data for marketing purposes, you will receive information about NEXUS's services by email. We may also use this data to manage advertising on social networks and other online channels you are part of. You can cancel the marketing consent at any time by sending an email with such a request or following the instructions provided at the end of each communication. You can also contact NEXUS directly at hello@nv-build.com or at the address indicated in the “Contacts” link.

3. DATA SHARING

NEXUS will not sell, share, or distribute your personal data to third parties.

4. SECURITY

NEXUS has invested in technical and organizational security measures to protect the personal data collected against inadvertent or intentional manipulation, loss or destruction, and unauthorized access. Our security measures are constantly improved, keeping up with technological progress. However, we disclaim any responsibility when such acts result from criminal or illegal conduct, in which case responsibility lies with the respective agents.

5. COOKIES

The NEXUS website uses cookies to improve your browsing experience. Please note that most internet browsers are pre-programmed to accept cookies. If you want to browse the NEXUS website without using cookies, you should change the appropriate setting in your browser options. However, if you configure your browser to reject all cookies, this may limit the use of some website functionalities.

Cookies are small computer files sent to your computer or mobile device when you visit websites, helping websites store and retrieve information about your browsing habits to personalize your visit according to your preferences.

The NEXUS website uses the following types of cookies:
Session cookies: temporary cookies that remain only in the browser’s memory until you close your session, leaving no record on the visitor’s hard drive. The information collected by these cookies allows us to analyze site traffic patterns, improving its content and usability.
Analytics cookies: cookies that allow quantifying the number of visitors and performing statistical measurement and analysis of how they use the site. We examine your navigation on the NEXUS website to improve the services we provide.
Advertising cookies: cookies processed by us or third parties that allow more efficient management of advertising spaces on the NEXUS, analyzing your browsing habits and showing you ads related to your browsing profile.

6. LINKS TO EXTERNAL SITES

Our Privacy and Personal Data Protection Policy applies exclusively to our site. However, this website contains links to collaborators, partners, and suppliers. Access to these sites always requires a user click and is never automatic. It is absolutely impossible for NEXUS to guarantee that the data protection practices of our collaborators, partners, and suppliers comply with the law and our ethical requirements. Thus, NEXUS cannot be held responsible for the content or privacy policies of external sites, and any damage or illegality caused by consulting those sites is solely the responsibility of their owners.

7. DATA RETENTION PERIOD

Personal data provided on our website and other communication channels, such as name, email, phone number, and other necessary data for service provision, will be kept for the period necessary for the purposes for which they were collected, as described below:
Contact form data (name, email, and phone contact): Stored until your request is fully answered and resolved or, at most, for a period of 1 year from the last interaction, unless there is a legal obligation to keep it longer.
Billing information (name, address, and tax identification number): Data collected for invoicing will be retained for the period required by law, i.e., 10 years after invoice issuance, in compliance with tax obligations.
Property information and additional documentation (ARU certificate, project, etc.): If you provide property-related information (such as address, ARU certificate, existence of projects, etc.) for service provision, these data will be kept only as long as necessary to provide the service or fulfill contractual and legal obligations. After completion, these data will be stored for a maximum of 5 years, except where specific legal requirements impose a longer period.

8. RIGHT TO OBJECT, INFORMATION, ACCESS, PORTABILITY, RECTIFICATION, AND DELETION OD DATA

Under the law, you have the full right to access and review any data relating to you, as well as the right to request its correction or deletion, and to withdraw your consent for future use.

You also have the right to object, at any time, to the processing of your personal data, particularly for direct marketing purposes or any other form of solicitation. You may unsubscribe from marketing communications at any time by sending us an email with this request or by following the instructions provided at the end of each communication.

You may also request the portability of personal data collected and processed on this site. This right allows you to receive your personal data in a structured, commonly used, and machine-readable format, and to store it on a private device for subsequent personal use.

Address

Nexus Virtus - Arquitetura e Construção, Unipessoal Lda

Rua Clemente Meneres, 11, 1ºT

4050-201 Porto

Phone: +351 912 927 187 (National Portuguese mobile network call cost)

Email: hello@nv-build.com

9. DATA CONTROLLER

The data controller for personal data collected on this site is Nexus Virtus - Arquitetura e Construção, Unipessoal Lda, headquartered at Rua Clemente Meneres, 11, 1ºT 4050-201 Porto. You can contact NEXUS at the address indicated, by phone at +351 912 927 187 (National Portuguese mobile network call cost) or by email at hello@nv-build.com.

10. RIGHT TO COMPLAINT

If you believe that NEXUS has not respected any of your rights regarding personal data protection, you may file a complaint with the National Data Protection Commission, using the form available at www.cnpd.pt.